Return Policy

We are confident our products will meet and exceed your expectations. However, we do understand that sometimes a return will be necessary.
We gladly accept returns of all unused parts in their original unblemished condition within 30 days of purchase. All returns must be accompanied by the original receipt.
Your credit card or PayPal account will be refunded within 2 business days after the return is received and processed.
We'll send you a return shipping label to put on the box and we'll gladly pay for the return shipping cost. We strive for excellent customer service.

Return Policy Exception:

An exception to our return policy is if the buyer has ordered the incorrect parts or the wrong quantity. In this case, the buyer must pay for return shipping expenses.
We encourage our customers to speak with one of our parts specialists before placing an order.
All returns must include the original receipt and be returned within 30 days from the purchase date, or returns will not be accepted.

Return Address:

Heat Exchanger Seals L.L.C.
2666 S.E. Willoughby Blvd.
Stuart, Fl 34994
Phone: 772-777-0901
Email :Parts@Heatexchangerseals.com

Please pack your item securely, inserting any paperwork that was included when you requested your return .Use a sturdy box and include padding such as packing bubbles or newspaper. Attach your return label to the package.